Question 1

Who are Halal Candies?

Accepted Answer

Halal Candies is a family run business launched back in 2012. We are your one stop shop for all your Halal confectionery and are one of the biggest online Halal sweet stores.

Question 2

When will I get free delivery on my order?

Accepted Answer

We offer free delivery on orders over £100. Please see our delivery page for further details.

Question 3

Do you deliver outside the UK?

Accepted Answer

At the moment we only deliver within the UK. Please see our delivery page for shipping estimates and delivery times.

Question 4

An item is out of stock, when will it return?"

Accepted Answer

If you see that some of our sweets are out of stock they will normally return within a week, but in some cases the suppliers will also be out of stock so we are not able to get hold of them until they do, which could range anywhere from between a week and a month.

Question 5

How long will my order take?

Accepted Answer

Most parcels will be delivered within 5 working days. With next day delivery parcels can take up to 2 working days.

Question 6

How are shipping costs calculated?

Accepted Answer

Shipping costs are calculated based on the weight of items.    Prices: ​ Up to 1kg      £4.10
Up to 2kg      £4.49
Up to 5kg      £7.43
Up to 10kg    £8.39 Up to 15kg    £10.55

Question 7

Are all our products halal?

Accepted Answer

All our products are assumed halal and we have listed ingredients of all products for customers to see. We stock products that we consider to be halal to the best of our opinion but there will sometimes be a difference in opinion, so we have made sure we have listed all of our ingredients clearly.

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